Retail
Valentine's week
without the phone tree.
Ten times your normal orders, landing in four days, through your site, the wire services and a phone that won't stop. We build the order system that holds up and keep it running the other fifty-one weeks.
Foothills Digital—Sentrello Premier Partner
- AWS
- Azure
- Google Cloud
- DigitalOcean
- On-premises Linux
- On-premises Windows
Every one of our people holds active certifications on the platforms they work on.
Sentrello is our only partnership. On the clouds, it's our people who hold the certifications. We don't claim a partner tier, and we'll keep saying so until that changes.
Sound familiar?
The rush shows you every weak spot at once
Most of the year the system copes. Then the tenth of February arrives.
- Wire-service orders come in on one screen, website orders on another, and phone orders live on a notepad.
- Two drivers turn up at the same address because the delivery list was printed before the last edit.
- Your website slows to a crawl on the 13th, which is exactly when people panic-buy.
- A customer asks to change a card message, and nobody can find which order it was on.
- The cooler's temperature log is a clipboard, and the clipboard went home with someone.
What fits
What we'd build for a flower shop
Application Development
One order board for every channel. Wire, web and phone orders land in the same queue with the card message attached.
Read moreAI Agent & Workflow Automation
An agent that answers "where's my delivery?" from the driver's route, so your staff can keep arranging.
Read morePlatform Migration
Off a website builder that takes a cut of every bouquet, keeping your product photos and customer list.
Read moreHelpdesk & Tech Support
Someone on the end of the phone in February, not a ticket that gets read in March.
Read moreData Backup & Disaster Recovery (BDR)
Order data backed up every hour through the rush. Losing the 13th would cost you the year.
Read more
Illustrative work
What a job here can look like
Examples of the kind of work we do, written to show its shape. They are not client engagements.
Send us last February
How many orders, through which channels, and where it went wrong.
We'll show you which of those problems software fixes and which it doesn't. Every quote is written for your shop, not picked from a menu.
- What we arePlan, create, launch, maintain
- What we areSentrello Premier Partner
- What we areEvery quote written for you