Industries
The till has to work
on the busiest Saturday.
Shops run on thin margins, and tempers get short when the card reader drops. We build the systems behind the counter, keep them patched, and move you off the website builder you've outgrown.
Foothills Digital—Sentrello Premier Partner
- AWS
- Azure
- Google Cloud
- DigitalOcean
- On-premises Linux
- On-premises Windows
Every one of our people holds active certifications on the platforms they work on.
Sentrello is our only partnership. On the clouds, it's our people who hold the certifications. We don't claim a partner tier, and we'll keep saying so until that changes.
Sound familiar?
Retail tech breaks at the worst possible hour
It's never a quiet Tuesday. It's the Saturday before Christmas, with a queue out the door.
- The card reader drops its connection and your staff start writing IOUs on receipt paper.
- Stock counts in the shop and on the website disagree, so you sell the last one twice.
- Your online store lives on a builder that takes a cut of every sale and won't export your customer list.
- A former employee still has the admin password to the POS. Nobody's sure which one.
- Phishing emails dressed up as supplier invoices land in the shared inbox every week.
What fits
Where we usually start with a shop
Platform Migration
Off Wix, Squarespace or an ageing WordPress shop and onto something you own, with order history and customer accounts intact.
Read moreNetwork Management
Wi-Fi that holds when forty customers join it, and a card network kept apart from the guest one.
Read moreApplication Development
Stock that syncs between the shop floor and the website, because one database is cheaper than one apology.
Read moreIdentity & Access Management (IAM)
Every staff member gets their own POS login, and a leaver loses all of it the day they go.
Read moreEmail Security & Phishing Defense
Fake supplier invoices stopped before anyone in accounts gets the chance to pay one.
Read moreHelpdesk & Tech Support
Someone to call when the receipt printer jams at 4pm on a Saturday, and on site when it needs hands.
Read more
By trade
Who we work with in retail
Florists
Order systems, websites and IT support for florists. Wire-service orders, delivery windows, and the Valentine's and Mother's Day rush, handled.
Bookstores
Software, websites and IT support for bookstores. Special orders, ISBN stock, author events, and a web shop that knows what's on your shelves.
Clothing Stores
IT, software and online store migrations for clothing stores. Size-and-colour stock, returns from every channel, and a website that matches the rail.
Cosmetics Stores
Stock, loyalty and IT support for cosmetics stores: batch and expiry tracking, stock by shade, and loyalty data kept where it belongs.
Dropshipping
Software, automation and store migrations for dropshipping businesses. Supplier feeds, order routing, tracking, and margins you can trust.
Electronics Stores
IT, security and software for electronics stores: serial-number stock, warranty claims, repair tickets and a locked-down shop network.
Hardware Stores
IT and software for hardware stores: huge catalogues, sold-by-weight items, trade accounts, paint-mix records and a till that keeps up.
Toy Stores
IT, software and websites for toy stores: the holiday spike, preorders, safety recalls, and stock that matches the website.
Grocery Stores
IT, security and software for grocery stores: fridge alarms, short-dated stock, scales and tills, online orders and card security.
Furniture Stores
Software, websites and IT support for furniture stores: special orders, long lead times, delivery booking and deposits tracked to the cent.
Thrift Stores
Software and IT support for thrift stores: pricing donated stock, donor records, online listings, and a login for every volunteer.
Record Stores
Software and IT support for record stores: marketplace listings that match the crates, used-stock grading, preorders and Record Store Day.
Liquor Stores
IT, security and software for liquor stores: age-check records, distributor price changes, case-and-bottle stock and camera networks.
Plant Stores
Software, websites and IT support for plant stores and nurseries: living stock, care rotas, seasonal demand and shipping that checks the weather.
Illustrative work
What a job here can look like
Examples of the kind of work we do, written to show its shape. They are not client engagements.
- Illustrative example
A florist's Valentine's week, without the phone tree
A two-shop florist took a third of its February orders by phone and lost some of them on sticky notes. We moved the site off Wix and built an order flow that knows how many roses are left.
- Illustrative example
A hardware store that answers "do you have it?" before anyone walks the aisle
Staff at a family hardware store spent their afternoons walking aisles to answer phone questions about stock. An AI agent that reads the till's inventory now takes the first pass.
- Illustrative example
A record shop that stopped selling the same LP twice
A used-vinyl shop in Glasgow listed every record on Discogs and on its own site, and kept refunding the losers. One inventory now owns each physical copy.
Tell us what's behind your counter
The POS, the website, the stock system, and whichever one fails most often.
We'll tell you what we'd fix first and roughly what it involves. Every quote is written for your shop. There's no package to squeeze into.
- What we arePlan, create, launch, maintain
- What we areSentrello Premier Partner
- What we areEvery quote written for you