Food & Hospitality
The massage is booked.
The room charge isn't.
A spa resort sells rooms, treatments, therapists' hours and packages that bundle them, usually from two systems that never talk. We join the spa diary to the hotel side, keep guest health details private, and keep the tech out of a day meant to be quiet.
Foothills Digital—Sentrello Premier Partner
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Sound familiar?
Two systems, one guest
The guest thinks they booked a weekend. Your software thinks they booked a room and, separately, a facial.
- Treatments booked in the spa system never reach the room folio, so they get chased at checkout.
- A package sells online with a massage that no therapist is free to give.
- Health questionnaires for treatments are filled in on paper and filed in the spa office.
- Therapists' commission is worked out by hand from a printout of the diary.
- Day guests and resort guests sit in different systems, so pool capacity is a guess.
What fits
What we'd join up at a spa resort
Application Development
The spa diary wired into the hotel PMS, so a treatment posts to the folio and a package can't sell without a therapist.
Read moreAI Agent & Workflow Automation
Pre-arrival messages that collect consultation forms and preferences before the guest has put on a robe.
Read moreIdentity & Access Management (IAM)
Consultation forms behind each therapist's own login, because what a guest says about their health shouldn't sit in a tray.
Read moreCompliance Management
PCI-DSS readiness wherever a card is taken, from the spa desk to the online package shop.
Read moreNetwork Management
Wi-Fi that reaches the poolside cabanas, kept well apart from the tills.
Read more
How does a package get booked?
Room, treatment and therapist. Show us where they come apart.
We'll tell you what we'd connect first. There's no off-the-peg quote; we write each one for the resort in front of us.
- What we arePlan, create, launch, maintain
- What we areSentrello Premier Partner
- What we areEvery quote written for you